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Help Center

How can we help?

Quick answers for turning a sketch into a pin, preparing factory files, managing your account, sharing work, and reaching support.

5 answers

What should I write for my first prompt?

Start with subject, mood, finish, and constraints. Name what must stay readable at pin size, such as pose, outline, and palette.

Can I upload a rough sketch?

Yes. Upload PNG, JPG, or WebP and add what should change. A loose phone photo works if the main silhouette is clear.

Which finish should I pick first?

Hard enamel is safest for crisp retail pins. Soft enamel adds raised texture, and Die-cut sticker works best for sticker-like silhouettes.

How long does generation take?

Most requests finish in 30 seconds. Keep the tab open until the result appears; finished work is still saved in history.

What happens if the result is not what I wanted?

Iterate with tighter constraints: fewer colors, simpler pose, stronger outline, or clearer style notes. Small edits usually work best.

5 answers

5 answers

5 answers

5 answers

5 answers